Avaya IP Office 412
IP412 Office
Supports 12 Expansion Modules providing a combination of up to 360 analog and digital extensions, with capacity for 8 analog trunks or 4 digital trunk (96 T1 channels or 120 E1 channels). Additional analog trunks can be provisioned using the IP400 Analog trunk 16 module. Features include 60 optional voice compression channels, 2 independently Switched LAN ports, and 100 data channels. Data channels are used for Routing, RAS and Voicemail applications.
Avaya IP Office delivers full voice functionality with a comprehensive set of features. The system can be configured as a voice-only PBX using traditional circuit-switched lines or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity.
When acting as an IP telephony server, IP Office supports cost effective standards-based IP telephony (H323), quality of service (QoS) through DiffServ (for routing), 802.1p (when used in conjunction with a Cajun® local area network [LAN] switch), and remote locations connected via Frame Relay. Voice calls can be allocated dynamically and can -bump- a multi-channel data transmission from one of its channels as needed to help ensure priority voice calls get through.
Multiple Avaya IP Office systems can be linked together using a standard data network, providing limited feature transparency and advanced applications such as centralized voice mail and call center. The data networking capabilities of IP Office include Internet or branch-to-branch based routing with firewall-protected Internet access and integral security. The system supports the QSIG protocol for improved networking and interoperability.
As a local-area network (LAN) hub, IP Office can connect up to eight PCs to each other and a router with standards-based directory support for easy integration into IT environment. Avaya IP Office is complementary to Avaya switch technology and VPNet® solutions, giving businesses the ability to grow into converged networks.
The basic system includes a 4-port voice messaging solution and the ability for users to manage their phone calls through a simple GUI. Additional applications, such as enhanced (integrated) messaging, web-enabled conferencing, and customer service (call center) can be added when needed. The Auto Attendant application enables callers to route their own calls to the relevant department/person without the need to speak to an operator/receptionist. Receptions/operators can take advantage of the SoftConsole application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management.
Avaya IP Office allows users access from desktop computers, laptop PCs, with individual firewall security and access control.
Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control is available for selected features for ease of use.
Complete list of phones supported by IP Office:
Digital phones
2010, 2030, 2050, 20CC, 20DS (supported with Release 3.0DT)
2402, 2410, 2420
4406, 4412, 4424
5402, 5410, 5420
6408, 6416, 6424
IP phones
4601, 4602, 4602SW, 4610, 4610sw, 4620 , 4620sw
5601, 5602, 5602SW, 5610, 5620
Benefits
• Total voice and data communication solution for small and mid-sized businesses.
• Functions as a traditional phone system or an IP Telephony Server.
• Supports both single locations and multi-site networks.
• Basic call center and voice messaging capabilities are built-in.
• Scalable as business needs grow.
• Protects current investments in communications.
IP office Converged Communication
IP Office at a Glance
